StockPhotoSecrets Shop

Learn how you can download an image with an extended license if you have bought one of our extended license packages

Download an Image with an Extended Licenses - Complete Guide

How to guide - how to find better image results by using our reverse image search and similar visual search.

How to use our Visual Image Search Engine

I have downloaded a photo but I do see white gridlines and a number on the bottom. What can I do to get the real stock photo?

Why does my downloaded image has gridlines on it?

In this guide we explain step-by-step how to download your first image, hat a comp image is and how to re-download images for free

Download your first Images - Complete Guide & Video

Why do I have a international charge on my credit card

Additional Charge on my Credit Card

Here is how to apply coupon codes or promotional deals

How do I enter a promo code?

Can't log into your account because you forgot your password?

Password Login Trouble

I want to get a refund - how can I get my money back?

Can I get a refund?

I want to have more than one user using StockPhotoSecrets how can I get additional seats and logins (Multi-Seat)?

When do I need additional seats or logins and how can I buy them?

I want to buy single images or individual images do you offer a plan for this as well? I don't want a subscription.

Can you just buy photos individually without needing a membership or subscription?

I can't open the Stock Photo Secrets Shop it seems to be offline what can I do?

I can't access the Shop it seems to be offline and not working

Where can I see how many images I have downloaded and how long my subscription will run?

How can I find out how many Downloads I have left?

I'm a photographer who want to join your stock agency. How can I join? How can I sell my photos?

How to become a contributor?

I tried to pay via Credit Card but the Payment failed and did not go through. Here is how to fix it!

Payment Failed

I thought I paid, why can I not download? Download is not working for me!

I already paid but when I click "DOWNLOAD", I get prompted to choose a plan...

I don't want to see naked persons, how can I enable "safe search"?

How to search "safe for work" without seeing nude or semi-nude images?

I can not download a comp image on some photos, the comp download button is missing

On some images the "download a comp" button is missing

If I choose not to renew my subscription next year, will I still have access to the photos I purchased this year through your website?

Can I still access my photos after my subscription has expired?

How do I change my registered email address or password?

Where can I find my invoice and how can I print it?

How do I view/print my receipt?

Can you send me my invoice? How can I find my invoice?

Will my subscription renew automatically and how can I cancel it?

When my subscription expires will it automatically renew?

Do you accept Visa, MasterCard, Paypal and Amex? How can I pay?

What are the accepted methods of payment?

Where do you get all your stock photos and vectors from? Can I trust your sources? How can I protect myself?

Where do your images come from?

Do different image resolution downloads count double?

Do all file types & sizes count as one download?

I don't understand how your normal subscription download limits work. How many can I download per month?

How does the monthly download limit work?

Are there and download limits on your subscriptions?

What are the limits on downloads?

Are your images available in High-Resolution as well or only in low-resolution? They are so cheap... maybe there is a catch?

What is the highest resolution size available?

Are you limiting my subscription somehow?

Is there a monthly download limit?

Are you holding back any great images? No of course not!

Is there a limit what images I can download?

What is the size of your XL and XXL Images?

How big is XXL?

I need vector files in the EPS file format

Can I get EPS files too?

Amos Struck

Any question about our website, usage, tools, features and functions on our Stock Photo Secrets Shop.

General Shop Help

Back to the Shop

Contact us

Stock Photo Blog

Find answers and get help from Intercom Support and Community Experts

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